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Shop No. 645 Milan Complex, Sukhrali Sector 17C Gurgaon, Haryana 122001




How it works

Completely!! All transactions on My food Point are 100% safe. We work with the world-class payment gateway to process your payments and guarantee secure ordering for our clients. All information is processed by using SSL technology, which protects information from being seen by anybody.
Surely! You can try one of the following means of payment: • Cash on delivery (COD) - You may select to pay the money on actual delivery of order at your place. • Netbanking - You may make use of internet-enabled banking account to book your order online.
Don't worry, if you’ve never placed online food order. Simply follow the steps given on our home page and you can easily place your order. If you’re not comfortable on paying online, you then can choose our COD option and pay actual delivery of the order.
You’ll notice a confirmation message onto your screen with your order’s number. You also will receive order details via SMS and email to confirm the order.
It’s Simple, Follow The Steps Below: Select your location, Input your area or restaurant or cuisine or items in search box which you can see on our home page. You’ll then be redirected to the page showing all restaurants that are present in our list in your area. Select the restaurant you wish to order from. On their pages you can notice their menu, images, about us, reviews & photo. To order food online, select the item of your own choice and then click on 'Add' button present to add into cart. You can then view your order under 'your order'. Then, click on order button. After that login using your own ID and Password. You also can Login as guest. You just need to fill in details given in form and choose between payment options i.e. by cash on delivery/ card payment. The restaurant will then contact you instantly for confirming your order.
Online ordering has numerous benefits compared to phone ordering. First, you’ll not get busy signal, you’ll never be put on for hold, and your orders will be sent to the restaurant precisely the way you’ve ordered. You can see entire menu online rather than asking restaurant to speak the full menu to you. Also, it’s much simpler to inform restaurants on extensive and long orders online than on phone to avoid the mistakes. You’ll be able to select from a wide collection of restaurants and take informed decisions about restaurants using user rating and by reading review about them.
If we can’t deliver to you according to our promise, then your food will be free. It means: a. If any order, is not delivered within the 30 minutes beyond assured arrival time stated in Order Confirmation email, you don’t need to panic. The order is covered in our service guarantee. b. Any differences in the cost of item billed by MyFoodPoint and actual bill given by the restaurant, difference paid will be refunded back to you. c. If there is any item missing, we will then try to replace that within acceptable time or else refund the amount. d. If, after placing an order, restaurant decides not to deliver your partial or complete order for any specific reason, we will then contact you with option of shifting order to any other restaurant or can select to get refund or we simply will reverse your transaction amount to medium (Netbanking, Debit Card, Credit Card, etc.) utilized by you when making payment to us.
Sorry, for not matching with your expectation. You may apply for refund within 24 hours only of placing your order on MyFoodPoint. Also, do us one favour by letting us know the reason(s) for same, in order that we keep that in mind and cater you better in future.
We completely understand that you greatly value your personal information and so, we respect it. MyFoodPoint is committed to maintain complete privacy and confidentiality of the data which you share.
Yes, you can ask for partial refund if there were some items missing after you receive your order from restaurant and if restaurant bill is less than online bill paid.
a. Log into your own account and navigate towards 'Refund' link. b. Click ‘Initiate Refund’ button close to desired order. c. Select an option that best matches your reasons from drop down. d. Choose Bank Account as your refund option and then click proceed. e. We’ll review the request and begin processing your complaints. If required we’ll get in contact with you. f. You also can review status of your refunds related issues in section itself. g. On verification we’ll process your refund. h. Alternately you also can E-mail us at Please mention order Id as the Subject line. If order Id isn’t available with you, then please give your mobile number together with date of transaction.
Your refund will happen as per the below mentioned timelines. Please note that the refunds are dependent on external agencies such as banks, payment gateways etc. Credit card/Debit card/ Netbanking Between 7 to 10 working day from refund initiation date Or NEFT transfer Between 7 to 10 working day from refund initiation date
No. We heartily apologise for inconvenience. Once any order placed it can’t be updated or cancelled as we at MyFoodPoint have live order system in place for most restaurants. This makes sure that your order reaches to you in the said time frame and that too in warm condition.
Unfortunately, most restaurants don’t have plastic/thermocol plates, spoons or bowls. Hence it is recommended to have your arrangement for this same.
You can review status of your order and other associated information in our 'Orders History' section. In 'Dashboard', click on 'Order History' link in order to view status of your order. To view status of a particular order, click on 'Order Number' link. You can also contact us via Email, Live Chat, & phone with your mobile number or order Id.
You can make use of any of the following methods of payment: a. Debit card (All top bank debit cards) b. Credit card (Master/ Visa/ Amex) c. Netbanking (For every leading bank ) d. Cash on Delivery
No. There will be no hidden cost ever. The charges and price mentioned on our site are final.
Surely! You can use our COD option. By choosing this payment option, you’re required to pay the money on actual delivery of the order(s).
The COD refers to the Cash on Delivery option. It doesn’t matter in case you don’t wish to make use of your debit/credit card or internet banking. You also have the option to pay for the order when it gets delivered. Just place the order and make the cash payment upon delivery of your own order.
Sorry, we don’t accept cheques. It’s advisable to keep the billed amount ready when delivery is expected.
If you didn’t get a confirmation email or SMS then you can contact us via email at or live chat with us. Or you also can fill in Contact us form using your transaction detail and we’ll look into the matter as soon as possible and we will revert back with the confirmation.
For COD, since your transaction is executed with restaurant(s) directly, we are incapable to cover same transaction under our guarantee. For COD, only menu price guarantee is covered, where refund is done.
Payment Pending Authorization: The order is logged and we’re waiting for the authorization from payment gateway. Payments Authorized, Order under Process: Authorization is received from payment gateway and the order is under processing by restaurant. Order Cancelled: Order was cancelled. Order Successful: Your order is serviced successfully.
If the method of payment was COD, all refunds will be sent in your MyFoodPoint’s account so that you can place your future order using the refund without any hassles.
All your money is completely safe and it’ll be refunded. Don’t worry. You can easily track the refund procedure live from the 'Dashboard' under my Account.
We guarantee your purchases and offer you 100% money back guarantee in case we fade on any of our commitment. MyFoodPoint strongly values client satisfaction and knows that you might be worried on what will happen with your money if you’re buying online. We really want you to get 100% satisfied with all your ordering experience with MyFoodPoint, and quality of the service and food you receive.
For now, we don’t have Gift Vouchers/ Food Coupon on sale. However you always can send us E-mail request on for the purchasing of same and we’ll advise you with next steps for the same.
It is simple! Go to and place your online food order. When you’re ready to checkout, then click on "Proceed To Pay", same as our general checkout. Enter the Gift Voucher’s code in "Enter Voucher Code" section. If the sum of the Gift Voucher doesn't include your order total, you’ll be prompted to choose an added payment method.
Yes. Every Gift Voucher expires. Expiry date is given on Gift Voucher itself. Please read voucher details in addition to the terms and conditions previous to using a Gift Voucher.
No. MyFoodPoint Gift Vouchers/ Coupons/ Promocodes have same functionality; thus, you’ll not be allowed to use both these for same order/transaction.
a. The MyFoodPoint Gift Voucher can be redeemed only on MyFoodPoint. b. GVs can’t be used to get other GVs. c. One GV only can be redeemed on an order. d. If your order value exceeds GV amount, then the balance needs to be paid by you using Debit Card / Credit Card / Internet Banking. e. If your order value is lesser than the value of your GV, outstanding balance (after order value’s deduction) will reflect in the 'Account' section. f. GV and unused portion of GV will expire according to terms & conditions stated on you GV. g. GV can’t be redeemed for Credit or Cash and they are non-transferable.
We advise you to read all terms and conditions carefully before applying GV. Expiry date for GV also is mentioned on copy of GV you’ve received from us. And if any further support is required on same, do feel to contact via our Live chat or
My food Point is online food ordering portal, which allows clients to order their preferred food in the most effective and easiest way by seeing complete restaurant details like menus, reviews and photos. The company’s present restaurant network has tie ups with around 1000 restaurants in NCR (Delhi, Gurgaon, Noida). This portal has the widest collection of restaurants from range of regional, national, and international cuisines across varied cultures including Indian, Chinese, Thai, Mughlai, Continental, Arabic, Italian, Pizza, Rolls, Snacks, etc.
We currently are providing our services in Delhi, Gurgaon, and Noida.
Our aim at MyFoodPoint is to make sure that after you place your orders with us you will not go hungry ever. We try all the means possible to ensure that you get your order in good condition and on-time. We go this added mile as we know what actually it feels being hungry and helpless. And that’s how MyFoodPoint started in first place.
No. You can place your order without signing up.
Yes. There definitely are a few benefits of signing up: a. You’ll have smoother and quicker transactions. b. Your last delivery addresses will also be saved so, you don't need to enter them again in your every order. c. You can also track history of all your orders with their details. Thinking signing up at MyFoodPoint is difficult? All you have to provide is your mobile number and e-mail ID!
Although we’ve the most honourable intention of being capable to cover our guarantees always, there are some days when it isn’t possible: a. Our service guarantee isn’t applicable on the public holidays, some special occasions like Ganesh Festival, Christmas, Durga Pooja, Diwali and New Years Eve, the service guarantee might be temporarily withdrawn in view of hard operating conditions for the delivery. Menu Prices guarantee also won’t be valid on such days, as a few restaurants tend to hike their price for higher traffic days without even informing us beforehand.
You always can repeat your order without having to again search and adding to cart. In its place, you can save the orders to 'favourite order' and just click on 'order now' in your profile to put same order again!

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MyfoodPoint provide 24x7 support. you can email in or call us on our toll free number +91 90 157 600 96. You can also take enquirey with Live chat. We know our customers time is presious so we always available for our customers.

Completely!! All transactions on My food Point are 100% safe. We work with the world-class payment gateway to process your payments and guarantee secure ordering for our clients. All information is processed by using SSL technology, which protects information from being seen by anybody.